Accessibility

Information pursuant to Section 14 (1) No. 2 of the Accessibility Enhancement Act (BFSG)

October 2026

Here we provide information about the e-commerce services offered by Erwin Müller Versandhaus GmbH.

1. Information about our website

erwinmueller.de is a web shop where various products are offered for sale. Items can be found quickly and easily using the navigation and product search functions.

Detailed information and images are available for each product. In addition, alternative and matching items are displayed on the product pages to make selection easier.

Interested parties can either add our items directly to their shopping cart or save them to their wish list first and then purchase them later. Before submitting the order, all items in the shopping cart can be checked again. Then select the desired payment method and delivery address to complete the order.

In the “Account” area, you will find an overview of your orders. There you can view current orders, purchases made, and the corresponding invoices.

2. Information on accessibility

Description of applicable requirements

According to the BFSG, special requirements apply to service providers for services in electronic commerce (digital services).
Erwin Müller Versandhaus GmbH provides its web shop as a digital service.
The website is designed by Erwin Müller Versandhaus GmbH to be accessible and thus remain findable, accessible, and usable for people with disabilities in the usual manner, without unreasonable difficulties and essentially without external assistance.

Description of how the service meets the applicable accessibility requirements

We implement comprehensive measures to ensure that our digital offerings are fully accessible to all users, including people with disabilities. In order to comply with the accessibility requirements of the BFSG, we design our website to be accessible to consumers and base our design on the European standard EN 301 549 and the Web Content Accessibility Guidelines (WCAG). Erwin Müller Versandhaus GmbH takes into account all necessary aspects of the perceptibility, operability, comprehensibility, and robustness of its digital services.

By consistently applying these requirements and principles, we ensure that all users – including those with disabilities – can use our digital offerings. In this way, we actively contribute to digital participation and strengthen the right to comprehensive social inclusion.

3. Feedback and contact

If you have any questions about accessibility or encounter a barrier that we have overlooked, please feel free to contact us. Click here to access the contact form.

4. Details of the competent market surveillance authority

The competent market surveillance authority is the “Market Surveillance Authority of the Federal States for the Accessibility of Products and Services” (MLBF), based in Magdeburg.

Marktüberwachungsstelle der Länder für die Barrierefreiheit von
Produkten und Dienstleistungen - Anstalt öffentlichen Rechts
(MLFB AoR)
Carl-Miller-Straße 6
39112 Magdeburg
Tel.: (0391) 289 230 23
E-Mail: kontakt@mlbf-barrierefrei.de